What materials are TIDE STONE jewelry made of?
We work with hand-selected natural materials: semi-precious stones, shells, minerals, and quality metals such as gold-plated brass and sterling silver. Each piece reflects the essence of nature and craftsmanship.
How do I care for my jewelry?
To extend the life of your pieces, avoid contact with water, perfumes, and chemical products. Store them in a dry place, preferably in the pouch or box that comes with your order. Clean gently with a soft, dry cloth.
How long will it take for my order to arrive?
Orders within Spain are delivered in 3–5 business days. For the rest of Europe, the estimated delivery time is 5–10 business days. You will receive an email with the tracking number as soon as your order is shipped.
Do you ship internationally?
Yes, we ship all over Europe. If you have questions about your destination country, please write to us at info@tidestone-spain.com
Can I return or exchange my order?
We accept returns within 14 days of receiving the order, provided the item is in perfect, unused condition. Return shipping costs are borne by the customer. Personalized items are non-refundable.
Is the jewelry hypoallergenic?
Many of our pieces are made with natural materials and quality metals. If you have a sensitivity to a specific material, please consult us before making your purchase and we will advise you.
Do you make custom pieces?
Yes, we offer a customization service for special orders. Write to us with your idea and we will send you a no-obligation quote.
How can I contact you?
You can write to us through the contact form on our website or directly at info@tidestone-spain.com. We respond within 24–48 hours on business days.
